tk1 Privacy Policy
Your personal information is very important to us. This policy explains in detail how tk1 collects information, why it collects it, and how it keeps it secure.
This Privacy Policy ("Policy") describes our practices regarding the personal information of every individual ("you", "user") who uses the services provided by tk1bet.cam ("tk1", "we", "our"). This Policy is an integral part of our Terms and Conditions and both documents should be read together.
By using the tk1 website or app, you consent to the collection and use of information as described in this Policy. If you do not agree with any term in this Policy, you are requested to stop using our services.
1 What Information Is Collected
tk1 collects the types of information listed below in order to operate its services properly.
1.1 Registration and Account Information
The information you provide when opening an account is collected:
- Full name (as per national ID card or passport)
- Date of birth (for age verification — minimum 21 years)
- Mobile number and email address
- Username and password chosen by the user (encrypted)
- Residential address
- Copies of documents required to confirm nationality and identity
1.2 Financial Information
Mobile wallet information is collected to process deposits and withdrawals. tk1 currently handles transactions via bKash, Nagad, Rocket, and Upay. No bank card or bank account information is collected. Transaction records (date, amount, transaction type) are stored securely in our system.
1.3 Usage Information
When you log in to tk1 or play, the following information is recorded automatically:
- IP address and device type
- Browser version and operating system
- Time of visit and session duration
- Which games were played and for how long
- Betting history and results
1.4 Cookie and Tracking Information
tk1 uses cookies and similar technologies that improve your browsing experience and help analyse site statistics. Details about cookies are discussed below in Section 8.
2 Purpose of Information Use
The information collected is used for the following purposes:
- To create, verify, and manage accounts
- To process deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳500)
- To activate and manage bonuses and promotional offers
- To provide customer support — 24 hours a day, 7 days a week
- To meet legal obligations and prevent fraud
- To analyse the technical development and performance of the site
- To ensure responsible gaming (including age verification)
tk1 does not sell your personal information to third parties for marketing purposes and does not share it with any advertising networks.
3 Sharing and Disclosure of Information
tk1 may share information with third parties in limited circumstances:
3.1 Service Providers
Only the necessary information is shared with selected organisations that assist with payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These organisations act under our instructions and may not use this information independently.
3.2 Legal Obligations
tk1 may disclose information legally required by a court order or a request from a legitimate authority. In such cases, only the information specifically requested by the relevant authority is provided.
3.3 Fraud Prevention
Necessary information may be shared with investigating agencies to prevent financial fraud or illegal activity.
4 Data Security Measures
tk1 follows industry-standard security practices to protect your information:
- SSL (Secure Socket Layer) encryption — active on all data transfers on the website and app
- Passwords are always stored in hashed form — never readable in plain text
- Financial information is kept in an encrypted database
- Two-factor verification for access to sensitive systems
- Regular security reviews and vulnerability testing
- Staff data protection training and access controls
However, no data transmission over the internet is entirely risk-free. Even with the highest precautions, complete security cannot be guaranteed. You are therefore also requested to keep your own password and login details carefully protected.
5 Data Retention Period
tk1 retains necessary information for as long as your account is active. Even after an account is closed, some information may be kept for a specified period for the following reasons:
- Financial transaction records — at least five years after account closure
- Identity verification documents — as required by legal obligations
- Information related to disputes or legal claims — until the matter is resolved
After the specified period, information is securely deleted or converted into an anonymised form.
6 Your Rights and Controls
You have the following rights over your own personal information:
6.1 Right to Access Information
You may request a copy of the information tk1 holds about you at any time. This request can be made through our support team.
6.2 Right to Correct Information
If any information in your account is incorrect or outdated, you have the right to request a correction. In some cases, identity re-verification may be required.
6.3 Right to Delete Information
You may request account closure. However, financial records and information related to legal obligations will be retained for the specified period as per Section 5.
6.4 Right to Withdraw Consent
You may inform our support team at any time to stop promotional communications (such as email or SMS notifications). However, essential service-related messages will continue to be sent.
7 Protection of Minors' Information
All tk1 services are for persons aged 21 years or older only. Age is verified at the time of account registration. Information from anyone under the age of 21 is not knowingly collected. If we become aware that information from a minor has been collected, that information will be deleted immediately and the account will be closed.
The Responsible Gaming guidelines contain further details on the protection of minors.
8 Cookie Policy
The following types of cookies are used on the tk1 website:
8.1 Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and running the core functions of the site. They cannot be disabled.
8.2 Functionality Cookies
These cookies are used to remember language preferences, user settings, and previous choices. They improve your experience.
8.3 Analytics Cookies
Analytics cookies are used to understand which parts of the site are used most and where any issues exist. This information is collected in anonymised form.
Cookies can be managed from your browser settings. However, disabling essential cookies may affect the functionality of the site.
9 Third-Party Links and Services
The tk1 website may integrate software from game provider companies. These companies may have their own privacy policies and tk1 is not responsible for their data collection practices. However, we work only with trusted and reputable game studios.
10 Changes to the Policy
tk1 reserves the right to amend this Privacy Policy when necessary. If significant changes are made, a notification will be sent to the registered email or mobile number. Continued use of the site after changes are made will be considered as consent to the new policy.
You may contact our support team to find out what has changed compared to the previous version.
11 Contact and Complaints
If you have any questions, complaints, or information requests regarding this Privacy Policy, please contact the tk1 support team:
- Live chat: active 24 hours a day, 7 days a week
- Email: [email protected]
- Language: support is available in both Bangla and English
Visit our About Us page to learn more about us. Check our FAQ section for answers to common questions, where you will find detailed responses on account, payment, and bonus queries.
Related Pages
Learn more about tk1's rules, responsible gaming, and frequently asked questions.