Safe and Aware Betting

tk1 Responsible Gaming

Gaming should stay a form of entertainment, not a burden. tk1 believes every player should have the opportunity and the tools to make the right decisions for themselves.

21+ Age Required SSL Encryption 24/7 Support Bangla and English Support
21+

tk1 services are not available to anyone under 21

To open an account at tk1 and participate in any form of betting or casino games, a player must be at least 21 years old. Age is verified at registration. If an underage account is identified, it will be closed immediately and any deposited funds will be returned. It is your own responsibility not to allow underage family members to access your account.

Our Commitment to Responsible Gaming

tk1 is an entertainment platform. Slots, live casino, or cricket betting — all can be enjoyed with proper planning and a clear head. We want every user to know their limits and play safely and enjoyably.

To learn more about tk1's rules, read our Terms and Conditions, which detail account use, bonus claim requirements, and other important matters. It is important to understand these before you play.

Gambling should never be a source of income. It is simply a form of entertainment. If you feel you are losing control over your play, or are struggling to cover everyday expenses, seek help without delay. tk1 provides support in Bangla and English around the clock via live chat and email.

Visit our About Us page to learn how tk1 has been built as a safe and transparent platform and what steps have been taken to protect users.

Our Commitment

  • Strict age verification to prevent underage access
  • Deposit limit setting at the player's request
  • Self-exclusion available at any time
  • Active alerts for suspicious activity
  • 24/7 support in Bangla
  • Personal data protected with SSL encryption

Take Control of Your Own Play

tk1 gives you access to several control tools directly from your account. If needed, get help with the setup through live chat.

Deposit Limit

Set a maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. A request to raise the limit takes some time to be approved, but lowering it is immediate.

Deposit Control

Session Time Limit

Set a maximum duration for how long you play in one sitting. Once the set time is up, you will be logged out automatically. This makes it easier to stay aware of how long you spend playing.

Time Management

Temporary Break

If you want to take a break from playing for a few days, you can place a temporary pause on your account — from 24 hours up to 30 days. During the break, logging in or placing bets is not possible.

Temporary Pause

Self-Exclusion

If you feel you need to stop playing for a longer period, activate self-exclusion. This can be set for 6 months to 5 years, or permanently. During this period, no promotional messages will be sent and the account will be completely inactive.

Long-Term Exclusion

Loss Limit

Decide in advance how much you are willing to lose within a given period. Once that amount is reached, tk1 will automatically alert you and temporarily stop you from placing bets.

Loss Control

Activity History

You can view a full history of all your bets, deposits, and withdrawals from your account. This gives you a clear picture of your spending and helps you make informed decisions.

Transparency and Oversight

Set Your Limits Now

Fill in the form below and send it via live chat, or inform the support team directly. Our team will apply the changes to your account within 24 hours. If you have any questions, see our Frequently Asked Questions, where you will find detailed answers about self-exclusion and limit setting.

To apply by email, write to [email protected]. Use "Self-Exclusion Request" as the subject and include your account username and preferred duration.

Self-Exclusion Request Form

This information will be used solely to protect your account.

When Should You Be Cautious?

If you notice these signs, stop, tell someone, and seek help.

Placing more bets to recover lost money

The tendency to place larger bets to make up for losses is where problems begin.

Spending more time than planned on playing

Playing for hours on end and not knowing when to stop is a cause for concern.

Hiding it from family and friends

Keeping your gaming habits or spending secret from family is a serious warning sign.

Betting with money meant for essential expenses

Using money set aside for rent, food, or your child's education to gamble must be stopped.

Feeling restless or irritable when not playing

Feeling moody or uncomfortable when you are not playing is a sign of dependency.

Impact on work or studies

Becoming inattentive at work or avoiding responsibilities because of gaming.

Ways to Get Help

Asking for help takes courage. You are not alone — the tk1 support team, your family, and professional counsellors are here for you.

tk1 Live Chat Support

For any issue, speak directly in Bangla on tk1's 24/7 live chat. Any request for limit setting, self-exclusion, or temporary account suspension is processed immediately.

Email Support

Email [email protected] directly. Use "Responsible Gaming" or "Self-Exclusion" as the subject. Our specialist team will handle your request with full integrity and confidentiality.

Family Support

Share how you are feeling with those close to you. Family is the nearest source of support. If a family member is in difficulty, give them the space to talk and, if needed, suggest they contact tk1 support.

Professional Mental Health Counselling

Gambling addiction is a mental health condition. Specialist doctors are available in psychiatry departments at government and private hospitals in Bangladesh. Seeking professional advice is completely normal and there is no shame in it.

Community Support Groups

During recovery from addiction, the company of people with shared experiences is very effective. Various social organisations and volunteer groups provide emotional support and rehabilitation assistance.

Information and Self-Help

The first step to understanding yourself is learning. Our FAQ section contains detailed questions and answers on responsible gaming that will help you make decisions.

Some Useful Tips for Playing Safely

Set a budget before you start playing and never spend more than that amount. Use tk1's deposit limit feature — this way, even if you want to, you will not be able to go beyond your budget.

Never bet with borrowed money or someone else's money. There is no guarantee of earning from gambling — it is entertainment, not investment. Accepting losses and knowing when to stop are the qualities of a responsible player.

Never place bets while under the influence of alcohol or any other substance. A clear head is needed to make good decisions. Take breaks during play, get up, walk around, and pay attention to other parts of normal daily life.

tk1 will never pressure you to play more or deposit more. To learn more about how your privacy and personal information are protected, read our Privacy Policy.

Remember, the outcome of every bet is independent and not connected to the previous one. The mindset of "I must win now" is the biggest risk. Play while it is enjoyable; when it is not, stop.

Questions and Answers about Responsible Gaming

Your account cannot be reactivated until the self-exclusion period ends. For permanent exclusion, the account will never be reopened. This policy is deliberately strict so that players cannot change their decision in a moment of impulse.

Your account is completely personal. Do not share your password with anyone. Keep your device and login details secure, especially from underage family members. If someone uses your account without permission, contact tk1 live chat immediately.

Yes, a request to lower your limit takes effect immediately. However, a request to raise your limit generally takes 24–48 hours to process. This delay is intentional — so no one can increase their limit on a sudden impulse.

Any balance in your account at the time self-exclusion is activated (excluding active bonuses) can be withdrawn. The tk1 support team will assist you fully with this.

Yes, gambling addiction is a recognised mental health condition and it is treatable. With timely help, full recovery is possible. Psychiatry departments at government hospitals in Bangladesh offer consultations at no cost or at low cost.

tk1 analyses account activity — such as sudden large deposits or long sessions. When such patterns appear, our support team may proactively reach out and offer assistance.